Training: Leveraging Mediation in your dispute resolution strategy

11 Feb 2025

Amsterdam English
Start: 13:00 || End: 17:00

Join us on 11 February 2025 in, Amsterdam, for an interactive mediation training designed to help you resolve disputes efficiently, in confidentiality, and collaboratively.

Leveraging Mediation in your dispute resolution strategy 

In today's fast-paced business environment, mediation provides a dynamic and effective way to resolve disputes while maintaining trust between parties. 

Mediation offers clear advantages if a case is suitable for it: quicker resolutions, confidentiality, and a collaborative approach that fosters understanding and preserves relationships (when needed). With success rates exceeding 70% in many jurisdictions, mediation is not just an alternative but an essential part of any comprehensive conflict resolution strategy.

This interactive training session will provide business professionals with practical insights and hands-on experience in mediation. From understanding the stages of mediation to practicing techniques like active listening and exploring international mediation styles, participants will leave equipped to navigate disputes with confidence. You'll also gain valuable perspectives on how mediation can complement arbitration in complex cases. The session will also address the critical role of skilled legal counsel in mediation, including how lawyers with mediation knowledge can effectively support their clients and contribute to successful outcomes.

No prior experience is required. Whether you're curious to explore what mediation can do for your business or you're experienced and looking to deepen your knowledge and refine your skills, this training is tailored to meet your needs.

Why Join?

Discover how mediation can transform the way businesses handle conflicts by offering cost-effective, time-efficient, and relationship-preserving solutions. This seminar provides:

  • Practical Training: Gain hands-on experience in mediation techniques like active listening and learn when and how to leverage mediation effectively.
  • Interactive Sessions: Participate in a live demo and explore different international mediation styles through practical exercises.
  • Real-World Insights: Hear success stories that demonstrate the tangible benefits of mediation in resolving business conflicts.
  • Networking Opportunities: Connect with experts and fellow business leaders to exchange best practices and build your professional network.
  • Exclusive Resources: Access ICC guidelines, best practices, and mediation tools tailored to support your business.

Who Should Attend?

This seminar is tailored for in-house counsel and business leaders looking to deepen their understanding of mediation. Please note that due to the limited number of places and the focus, this event is not open to practicing lawyers or mediators.

Secure your spot now and unlock the potential of mediation for your business.

This training is co-organized by ICC Netherlands and ICC Dispute Resolution Services, with the support of our Main Sponsor: Houthoff and Sponsor: The Academy of Legal Mediation.

(Amsterdam Time Zone)

13:00-13:30

Doors open and registration

13:30-13:35

Welcome Address

  • Laure Jacquier, Secretary General, ICC Netherlands
  • Thomas Stouten, Partner, Houthoff, Amsterdam

13:35-15:00

Interactive Mediation Course

  • An overview of mediation: what it is and how it works.
  • A focus on practical techniques, such as active listening, asking questions, reframing.
  • A demonstration of international mediation styles.

Led by mediation experts:

  • Manon Schonewille, Business Mediator and Negotiator, Rotterdam
  • Isabella Wijnberg, Lawyer, Houthoff, Amsterdam

15:00-15:15

Break

15:15-16:30

Group Workshop and Demo: Participants will engage in a demo mediation exercise, exploring real-world scenarios and techniques for effective mediation.

16:30-16:55

Incorporating Mediation in your conflict resolution strategy

A discussion on:

  • When to use mediation in business conflicts.
  • How mediation interacts with other forms of dispute resolution.
  • Choosing the best mediation styles for specific cases.

16:55-17:00

Closing remarks

17:00

Networking & Refreshments

Laure Jacquier

Secretary General, ICC Netherlands

Manon Schonewille

Business Mediator and Negotiator, Rotterdam

Thomas Stouten

Partner, Houthoff, Amsterdam

Isabella Wijnberg

Lawyer, Houthoff, Amsterdam

Venue Houthoff
Gustav Mahlerplein 50, 1082 MA Amsterdam, Netherlands
Registration information When you click to register for the event above, you leave the ICC website and are re-directed to the registration platform used by the event co-organizer. Your personal information will be collected by this registration platform and the event co-organizer in accordance with their own privacy policies. Among other things, the privacy policy provides that the event co-organizer will share your personal data with ICC for the purpose of providing event services.

For more information, please contact

Laure Jacquier

Secretary General, ICC Netherlands

jacquier@icc.nl

Organisers

Main sponsors

Sponsor