12th World Chambers Congress - Generation Next: Chambers 4.0

23-25 Nov 2021

Hybrid: Dubai (United Arab Emirates) and Online English
The World Chambers Congress is a one-of-a-kind experience that brings together, chamber and business heads, as well as representatives from international organisations and governments.

Organised by the International Chamber of Commerce (ICC) and its World Chambers Federation (WCF), the World Chambers Congress is the only global forum for chamber leaders and their business members to share best-practices, exchange insights, develop networks, address the latest business issues and discover new areas of innovation. Co-organised with Dubai Chamber of Commerce, the I2th World Chambers Congress will be held in Dubai from 23-25 November.

  • The flagship event of the International Chamber of Commerce (ICC) and its World Chambers Federation (WCF), the World Chambers Congress is the premier chamber forum of its kind. The event is the only global forum for chamber leaders and their business members to share best-practices, exchange insights, develop networks, address the latest business issues and discover new areas of innovation.
  • The 12th edition is co-organised by Dubai Chamber of Commerce & Industry and will held in Dubai from 23-25 November. Taking place for the first time as a hybrid event, the Congress typically welcomes over 1,000 international delegates and is slated to be the most inclusive event to date.
  • Taking place under the theme, "Generation Next: Chambers 4.0", the #12WCC is placing focus on innovation, examining how chambers are rethinking their priorities and creating solutions to address existing challenges, remove trade barriers and drive global prosperity.
  • This year's Congress is designed to be more collaborative and action-oriented than ever. Thanks to a new format, the event will equip delegates with the knowledge and skills required to turn digital disruption into opportunity for people and planet. From sharing best-practices and exchanging insights to developing networks, addressing the latest business issues and learning about new areas of innovation, delegates will set a global agenda and create a collaborative roadmap to ensure chambers remain trusted and relevant leaders in the 21st century.

23 November
24 November
25 November

*Dubai Time Zone

08:00-09:00

Registration

09:00-09:20

Charting the course: #12WCC kick-off - Plenary session
Arena Ballroom

Get the most out of your Congress experience by joining our 12th World Chambers Congress orientation. Our chamber future is in your hands, so don’t miss this session aimed at explaining the unique learning experiences on offer and how to ensure your voice helps shape Chambers 4.0. Let us walk you through how to build your personalised Congress Action Plan and acquaint you with the pioneering new tools available to connect with fellow participants. Navigating the event and understanding our collective objectives and themes are key to creating our Congress/chamber roadmap that will be showcased during the #12WCC closing session.

09:20-09:40

School’s out: Lifelong learning’s in! - Plenary session
Arena Ballroom

Think you know how to learn? Think again! As adults, our desire to achieve sound outcomes can bolster our ability to learn. A champion of lifelong learning, our keynote speaker will unveil how the smartest companies are using continuous learning to engage, compete and succeed.

09:40-10:30

Guided connections: Set yourself up for success. Ready, set, go: Ignite your #12WCC work plans.
Networking: breaks and lunches
Arena Ballroom

Grab some coffee and let’s get down to some serious networking in this dedicated session aimed at getting to know your fellow participants. Under the guidance of our experienced Congress facilitator, we will strike up conversations in a series of rapid succession exchanges to create connections in a relaxed and safe space.

Put insight into continuous learning to the test and learn how to effectively use the Congress play book. The play book, provided to each Congress participant is specially designed to follow our programme and enable you to detail the connections and action items that have the potential to feature in your personal Congress Action Plan. This tailored approach to learning -- a World Chambers Congress first -- will help you to process your engagement and enable the production of a meaningful course of action to take, once you return home.

10:30-11:00

Chamber Movement: The power of collaboration - Plenary session
Arena Ballroom

Let’s face it, change can be daunting. But working as one global movement, chambers are finding strength in numbers and diversity to remain relevant in a volatile economic and political environment. The Chambers Climate Coalition – launched at the last World Chambers Congress in Rio – helped to bring the practical and regulatory needs of local business leaders to the international agenda. Looking ahead, what else should chambers be advocating for to ensure member needs remain front and centre of our business strategies. How can we work together at local, regional and international level to raise our voices and ensure the needs and benefits of business are considered on the global stage?

11:00-11:30

Relax, refresh, reconnect 
Networking: breaks and lunches
Showcasing Area

This is the time to meet new colleagues and to reconnect with old friends. You can visit the Showcasing Area and learn more about the latest developments of showcasing chambers as well as service providers; or pop into the 1-on-1 business matching lounge for a pre-scheduled meeting, facilitated using the Congress app; you can also go for a stroll with people you had hoped to bump into; or you can just have a cup of coffee.

11:30-12:00

Wake-up call: In tech we trust - Plenary session
Arena Ballroom

As the digital revolution makes headway into the next decade – chambers find themselves in a unique position: on one hand facing challenges themselves and on the other hand trusted to accelerate the adoption of digital tools and innovative technologies to enable the transformation of the businesses in their respective networks. From the possibilities of remote working and hybrid events, to increased opportunities for international cooperation through the development of digital services and tools, this address will envisage our digital future and welcome in a new era of Chambers 4.0.

12:00-12:10

Pause for thought: Content contemplation
Work teams
Showcasing Area

This is the time to meet new colleagues and to reconnect with old friends. You can visit the Showcasing Area and learn more about the latest developments of showcasing chambers as well as service providers; or pop into the 1-on-1 business matching lounge for a pre-scheduled meeting, facilitated using the Congress app; you can also go for a stroll with people you had hoped to bump into; or you can just have a cup of coffee.

12:10-12:30

#12WCC Opening Ceremony
Social event
Arena Ballroom

This high-level opening ceremony will warmly welcome you to Dubai and the 12th World Chambers Congress. Sit back and enjoy the Emirati traditions on display, discover our call to action and hear official words of welcome from special guests and leaders representing the Emirate as well as your hosts, Dubai Chamber of Commerce & Industry, the International Chamber of Commerce and the ICC World Chambers Federation.

12:30-13:20

Fit for digital: Know thyself - Plenary session
Arena Ballroom

A panel of experts share how they have managed to make digital disruption work for their companies. They are the proof points that adopting the latest technologies can enable positive change. Their stories exude a spirit of resilience and flexibility – essential ingredients to do well in times of sweeping change.

The second part of the session offers an opportunity to test your current level of digital fitness, thanks to a purpose-made tool, developed for the #12WCC.

13:20-14:20

Food for Thought
Networking: breaks and lunches

The right moment to make new connections or strengthen existing relationships by means of the tools available in the Showcasing Area, the 1-on-1 lounge and the lunch area.

14:20-15:20

Competition pitch: Best Digital Project
Competition
Arena Ballroom

Due to popular demand, we have turned our Competition sessions into dedicated 12th World Chambers Congress plenary sessions. Showcasing chamber innovation and agility, this first session will shed the light on the initiatives of the four finalists of our Best Digital Project category. During this session, chambers will present their innovative tech solutions from member retention programmes to Certificates of Origin, that have disrupted the traditional way of doing business for themselves and/or their community. Our Competition jury will put finalists to the test with their questions but for the first time in the history of the Competition, we are inviting you to have a say in the final decisions determining the winner of this prestigious title. Meet this year’s Competition jury and vote for your favourite project using our interactive voting system. Winners will be announced during the Gala Dinner on the final night of the Congress.

15:20-15:45

Chambers 4.0, Part I: Is your chamber ready for Chamber Model Innovation? - Plenary session
Arena Ballroom

To get from one place to another it’s important to establish where you are and where you want to go. As chambers continue on a path to becoming more relevant and more impactful than ever, we are welcoming in a new era of Chambers 4.0 and considering, in this first part of two sessions, what it all means!

15:45-15:55

Pause for thought: Content contemplation
Work teams
Showcasing Area

This is the time to meet new colleagues and to reconnect with old friends. You can visit the Showcasing Area and learn more about the latest developments of showcasing chambers as well as service providers; or pop into the 1-on-1 business matching lounge for a pre-scheduled meeting, facilitated using the Congress app; you can also go for a stroll with people you had hoped to bump into; or you can just have a cup of coffee.

15:55-16:15

Relax, refresh, reconnect
Networking: breaks and lunches
Showcasing Area

16:15-16:50

Chambers 4.0, Part II: How, why and where we need to move - Plenary session
Arena Ballroom

Get ready for some serious chamber soul searching to identify our strengths and weaknesses and attain the goals we have in common. Having determined what Chambers 4.0 is in theory, we will be bringing the concept to life! Hear from chamber peers who are turning the theory into practice, and gain a better understanding of the measures required to continue the evolution from Chambers 3.0 to Chambers 4.0.

16:50-17:15

Ready, set go: Breaking down #12WCC discussions
Work teams
Arena Ballroom

Our first day is almost over. It’s time to check back in with your Work Team and consider how the day’s learnings will help shape your personal Action Plan. Processing the day’s insights in this way will ensure outcomes of the Congress impact your daily practice.

17:15-17:25

Round-up and take-aways - Plenary session
Arena Ballroom

This is where our digital and on-site worlds fuse together in the company of selected guests from the day’s in-person and digital programme. Together we’ll look back on the most salient moments of day one to summarise key learnings and insights. We’ll also be taking questions from both digital and on-site participants and looking at today’s Mood Board.

17:25-18:55

Free time

Take a break to attend to other business and connect with the world outside in the beautiful city of Dubai.

18:55-20:55

#12WCC Welcome reception
Social event

Time to unwind from the day’s activities and mix with your Congress hosts and fellow participants at our Arabian night market, set up exclusively for #12WCC participants.

*Dubai Time Zone

09:00-09:10

Welcome back: #12WCC day two reset - Plenary session
Arena Ballroom

Delegates will be provided with key reflections and re-cap of day one. Our Congress facilitators will also be setting the tone for day two, participants receive a rapid overview of the programme for the day and their role in it.

09:10-09:40

Together towards tomorrow: Re-imagining the future of chambers - Plenary session
Arena Ballroom

You may speak fluent millennial but do you speak Gen Z? When we look at how each generation is defined, Generation Z is predicted to be “the most disruptive generation ever”. Growing up in the age of the Internet and social media, the “pandemic generation” is shaping the future in ways that transcend traditional boundaries. More sustainability-oriented, today’s young activists are raising their voices to shape the world of tomorrow. How will the voice of this new generation enable your chamber to stay relevant for these new kids on the block?

09:40-10:15

Portraits of success: Building business resilience - Plenary session
Arena Ballroom

Even in the best of times, companies require agility to survive in dynamic business environments. But what are the key factors for businesses and leaders to survive and thrive in uncertain times? Companies, chambers and everyone else in between have been restructuring their business models and human capital to adjust to the “new normal”. Building on engagement with UN agencies and international organisations to create and distribute business continuity and health guidance through the ICC WCF network, these case studies of resilience in the face of disruption will set the scene for the World Chambers Competition finalist pitches in our Resilience category.

10:15-10:25

Pause for thought: Content contemplation
Work teams
Showcasing Area

This is the time to meet new colleagues and to reconnect with old friends. You can visit the Showcasing Area and learn more about the latest developments of showcasing chambers as well as service providers; or pop into the 1-on-1 business matching lounge for a pre-scheduled meeting, facilitated using the Congress app; you can also go for a stroll with people you had hoped to bump into; or you can just have a cup of coffee.

10:25-11:25

Competition pitch: Best Resilience Project
Competition
Arena Ballroom

The finalist chambers in this category have created innovative resilient initiatives to combat the economic and health consequences associated with the COVID-19 pandemic, including but not limited to technology programmes, digital platforms, risk and crisis management support, and business continuity guidelines that are designated for the benefit of their communities.

11:25-11:45

Relax, refresh, reconnect
Networking: breaks and lunches
Showcasing Area

11:45-12:30

Parallel session 1 - Chamber Model Innovation workshop
Parallel Session - Learning Labs: Expanding knowledge, creativity & innovation
Johahrah Ballroom

For the first time in over 400 years, chambers are at a risk of becoming irrelevant if we ignore the advancements happening all around us. Our members needs and expectations are changing! We have to question ourselves, are we supporting and creating enough value proposition for our members or are we conducting business as usual? It is time to face the music and work on ourselves before we think we can help our members. Our operating models need to be updated whether that’s through the development of new revenue streams, systems, processes or services.

Participants will learn how to generate new chamber models that can be transferred to their ongoing business during this highly engaging session. Learning how to solve real business challenges, we make sure the mindset and methodologies are put to the test through the development of prototypes, validation and rethinking internal resources.

11:45-12:30

Parallel session 2 - Trade facilitation tools with ATA Carnet & Certificate of Origin
Parallel Session - Learning Labs: Expanding knowledge, creativity & innovation
Johahrah Ballroom

Trade facilitation offers the promise of new business opportunities in international markets for micro-, small-, and medium-sized enterprises (MSMEs) but trade reform can do a better job of understanding and addressing the hurdles that prevent them from realising these gains. This session will examine the critical role of MSMEs, and the chambers of commerce that represent them, in easing cross-border trade in developing and least developed countries. We will discuss ways in which chambers of commerce can partner with governments to tackle trade bottlenecks and explore ways forward for business-driven trade facilitation.

11:45-12:30

Parallel session 3 - New beginnings: Enabling brighter future through education & entrepreneurship
Parallel Session - Learning Labs: Expanding knowledge, creativity & innovation
Johahrah Ballroom

A more competitive job market, fewer learning opportunities and reduced incomes... A recent survey conducted by the International Labour Organization revealed the effects of the COVID-19 pandemic on young people to be systematic, deep and disproportionate -- hitting women and youth in lower-income countries particularly hard. How can we better collaborate to increase opportunities for all entrepreneurs of all ages and help them turn ambition into reality? Find out in this session exploring the work of the ICC Centre of Entrepreneurship and other initiatives aimed at equipping innovative thinkers with the skills and knowledge they need to build a brighter future for all through entrepreneurship and education.

12:30-13:15

Parallel session 4 - Making sustainability a business opportunity
Parallel Session - Learning Labs: Expanding knowledge, creativity & innovation
Johahrah Ballroom

With growing pressure for small businesses to enhance their environmental and social performance, what tools can chambers use to support local businesses in meeting sustainability goals and maintaining access to global markets?

12:30-13:15

Parallel session 5 – Let's get loud: Chambers speaking up to make business work
Parallel Session - Learning Labs: Expanding knowledge, creativity & innovation
Johahrah Ballroom

Who do you turn to in a crisis? From natural disasters and global pandemics to terror attacks and political volatility, we know from experience that when trusted information is needed from a reliable source, instinct is to turn to chambers. As trusted and credible institutions, communicating effectively, to and on behalf of our respective members and communities, is vital -- both in times of crisis as well as in times of business-as-usual. How can chambers more effectively engage with members? And how, in turn, can chambers raise the voice of their members in the global discussions that directly impact their business operations?

12:30-13:15

Parallel session 6 – Open session
Parallel Session - Learning Labs: Expanding knowledge, creativity & innovation
Johahrah Ballroom

13:15-14:15

Food for thought
Networking: breaks and lunches

14:15-14:45

Leading with vision: Navigating the new normal - Plenary session
Arena Ballroom

Impactful leadership strategies are essential for turning disruption into opportunity and to balance short-term gains with long-term gains. This session is packed with expert insight, tips and advice to help us navigate out of the pandemic tunnel and into our new normal for chambers and businesses. To uncover what our future may have in store we’ll be asking leaders how they intend to turn their visions for a sustainable recovery into reality.

14:45-15:45

Competition pitch: Best Climate Action Project
Competition
Arena Ballroom

The four finalists’ projects in this category are meant to support bold action to tackle climate change and help their members and community to face and adapt to today’s climate change challenges.

15:45-16:05

Relax, refresh, reconnect
Networking: breaks and lunches
Showcasing Area

16:05-16:35

Digitally enabled trade: Maximising the benefits of cross-border commerce - Plenary session
Arena Ballroom

Our reliance on e-trade has never been greater than it has been during the COVID pandemic. Not to mention the millions of workers and their families whose livelihoods have been safeguarded by the digital economy. Having enabled countless MSMEs to remain afloat throughout the pandemic, how can we now maintain momentum on digital economy advances to empower businesses of all sizes and further “democratise” trade to ensure the benefits are felt by all?

16:35-17:00

Ready, set, go: From action planning to action taking
Work teams
Arena Ballroom

It’s back to our discussion teams at the end of day two, as participants discuss and process the input they have received during the programme. With the help of fellow participants, determine which learnings and insights should feed into your personalised Action Plan to turn theory into daily practice.

17:00-17:10

Round-up and take-aways - Plenary session
Arena Ballroom

In the company of selected guests on stage, we look back on the most salient moments of Day 2, extracting further learnings and insights. We will be taking another look at the Mood Board and what messages participants have left behind for everyone’s attention.


*Dubai Time Zone

10:00-10:10

Welcome back: #12WCC day three reset - Plenary session
Arena Ballroom

Setting the tone for Day 3, join us for a rapid overview of the programme for the day ahead and how to make it work for your Action Plan.

10:10-10:25

Keynote address, Pioneers for progress: Call to action - Plenary session
Arena Ballroom

Where does science and business cross paths? At the World Chambers Congress! Our inspiring keynote will unveil how innovative thinking is delivering solutions for people and planet. Our thinking is futile if it doesn’t lead to concrete actions. So let’s turn our thoughtful planning into a strategic vision that pushes our ambition to the limit and results in impactful outcomes and a brighter future for all.

10:25-10:55

Story time: Getting you inspired, cases studies from the chamber front line - Plenary session
Arena Ballroom

Chamber peers provide inspiration for action by sharing stories about good results they have achieved thanks to making a sound plan and then relentlessly acting on it. Through their stories, they provide action-oriented input, specifically based on Chamber initiatives.

10:55-11:25

Ready, set, go: Turning your chamber vision into reality
Work teams
Arena Ballroom
It’s now time to take a deep dive into fine-tuning and finalising your Action Plans. After two days of working in teams, conceptualising what your Action Plan will look like and what this will mean for your chamber, this session will focus on the final product and how your chamber will truly embrace Chambers 4.0.

11:25-11:45

Relax, refresh, reconnect
Networking: breaks and lunches
Showcasing Area

11:45-12:30

Parallel session 7 – Bend and flex: Embracing agility for success
Parallel Session - Learning Labs: Expanding knowledge, creativity & innovation
Johahrah Ballroom

Improved mental health, increased engagement and greater productivity. Liberating employees from the traditional working week and fixed office locations can be a win-win for workers and businesses alike. Likewise, adapting to new ways of doing business can help companies tap into new opportunities or simply stay afloat. Either way, agility is the key to unlocking potential and embracing the tools and mindset needed to succeed in a disrupted world. While agility has long been key to business survival in times of turbulence, research shows that agile companies have outperformed others in adapting to COVID-19. Are chambers and businesses agile enough to survive and thrive? Find out in this session highlighting the ways in which strategically agile chambers and companies are adapting their workplaces and services for greater resilience and success.

11:45-12:30

Parallel session 8 - Commercial law tools for SMEs and start-ups
Parallel Session - Learning Labs: Expanding knowledge, creativity & innovation
Johahrah Ballroom

Further details will follow shortly.

11:45-12:30

Parallel session 9 - Business priorities for WTO reform
Parallel Session - Learning Labs: Expanding knowledge, creativity & innovation
Johahrah Ballroom

Ahead of a World Trade Ministerial Conference in December, we’re discussing business priorities for making the multilateral trading system work better for business. What’s at stake and how important is it for this ministerial to deliver on ongoing as well as new negotiations? What procedural reforms are needed to make the global trading system work for people and planet? And as the end users of the global trading system, what processes should be implemented to ensure business engagement? Raise the voice of chambers on the future of the world trade system in this interactive session to determine priorities and strategies for taking WTO reform from talk to action!

12:30-13:15

Parallel session 10 – Membership models
Parallel Session - Learning Labs: Expanding knowledge, creativity & innovation
Johahrah Ballroom

As member organisations, retaining and diversifying the member bases we rely on is crucial to surviving in an increasingly competitive landscape. Who are our members and what unique value and tailored services are we providing to enable them to stay ahead of the game as they grapple with doing business in a post-Covid world. This session will help us to master the art of membership and arm us with the framework and knowledge to create and customize a membership strategy fit for Chambers 4.0.

12:30-13:15

Parallel session 11 - Accessing international markets: Trade finance to trade now!
Parallel Session - Learning Labs: Expanding knowledge, creativity & innovation
Johahrah Ballroom

International trade is a driver of growth and innovation for SMEs worldwide. Yet over 45% of SMEs see their requests for trade finance rejected and often struggle to find alternative sources of funding. Without adequate access to capital, SMEs are effectively cut off from international markets. What intelligence, resources and tools are available to help our members access the finance they need to grow their operations and meet international demand to trade now?

12:30-13:15

Parallel session 12 – The new workplace
Parallel Session - Learning Labs: Expanding knowledge, creativity & innovation
Johahrah Ballroom

This session explores how COVID-19 has impacted chambers and the way they deliver their services to members over the past year, as well as strategies for ensuring a safe return to the office and a potential path forward toward organizational stability. Whether your chamber was impacted financially or not, one must understand new workplace safety concerns, mental health, and services transformation strategy. Tips and tricks for reducing stress in the workplace, as well as ideas for organizing successful digital events, will be shared. An emphasis on perseverance and resilience will be conveyed so that learners fully understand what is needed to move forward as we start to move beyond the COVID-19 crisis.

13:15-14:15

Food for thought
Networking: breaks and lunches
Showcasing Area

14:15-15:15

Competition pitch: Best Unconventional Project
Competition
Arena Ballroom

The four finalists’ projects in this category have developed unique and pioneering projects in an activity not typically associated with their everyday mission and objectives, while increasing job creation to enhance local economies.

15:15-15:40

Chambers Connect: Uniting our global network - Plenary session
Arena Ballroom

The power of connectivity is key to ensuring that our global Chamber Movement functions as one empowered community. In this session we presents Chambers Connect, a pioneering new platform brought to you by the World Chambers Federation to connect and engage chambers large and small wherever they are in the world. Join us to find out how Chambers Connect is helping chamber representatives to:

Access information and take inspiration from ICC and other chambers  
Create new connections and stay in touch with your current chamber contacts  
Contribute to the Chamber Movement through testimonials, best practice and knowledge sharing.

15:40-16:00

Relax, refresh, reconnect
Networking: breaks and lunches
Showcasing Area

16:00-16:20

Looking ahead: anticipating Geneva - Plenary session
Arena Ballroom

Passion, commitment, skill. Doing business requires all of the traits of a professional athlete/sports player? As we get set to implement a Chambers 4.0 Action Plan that will see us through to the next edition of the World Chambers Congress in Geneva in 2023, we’re looking at how a winning mindset can help ensure our success. Insight from the sporting world will help us tap into the motivation needed to realise our collective and individual goals.

16:10-16:30

The Geneva connection: #13WCC - Plenary session
Arena Ballroom

Each edition of the World Chambers Congress is as unique as a fingerprint so don’t miss this chance to find out what’s in store for 13th World Chambers Congress, set to take place in Geneva in 2023, in two years from now. Vincent Subilia, Director General of Geneva Chamber of Commerce, Industry and Services, will present the Geneva vision for bringing the Chamber Movement and its network together in 2023, just like Dubai did, while ensuring seamless continuity of the work we are under together as a network between events. Step into the future to consider what the trade landscape will look like in two-years and discover what we can expect from our #13WCC programme.

16:20-16:45

Generation Next: Building tomorrow’s chambers - Plenary session
Arena Ballroom

Join the hosts of our World Chambers Congress who will be revealing the outcomes of the Chambers 4.0 Mood Board. Wishing participants farewell and thank you, Dubai Chamber will officially pass the baton to hosts of the 13th World Chambers Congress: Geneva Chamber.

19:30-21:30

#12WCC Gala Dinner and Competition Awards Ceremony
Social event
Arena Ballroom

Our Congress Gala Dinner concludes the 12th World Chambers Congress activities. But chamber innovation remains on the menu and excitement will still be running high as winners of each World Chambers Competition category are announced and celebrated during the course of the evening.

Hamad Buamim President & CEO, Dubai Chamber of Commerce & Industry, United Arab Emirates
Adam J. Bock Exec Ed Instructor and Coach, Wisconsin School of Business and Interim CFO at Endsulin, United States
Ben Butters CEO, Eurochambres, Belgium
Jane Cunningham Managing Director, Cunningham Consulting AB, Sweden
John W.H. Denton AO Secretary General, International Chamber of Commerce, Paris
Mike Van der Vijver Meeting Designer and Co-Founder, MindMeeting, Netherlands
Adolfo Diaz-Ambrona Secretary General, Spain Chamber, Spain
Maria Fernanda Garza CEO, Orestia, Mexico
Anabel Gonzales Deputy Director General, World Trade Organization, Geneva
Shevaun Haviland
Director General, British Chambers of Commerce, United Kingdom
Kevin Hin Secretary General, Junior Chamber International (JCI), United States
Hazel Jackson CEO, Bizgroup, United Arab Emirates
Julian Kassum Global Partnerships and Development Director, International Chamber of Commerce, Paris
Iain MacLennan VP Trade & Supply Chain Finance (Product & Engineering), Finastra, United Kingdom

Rebecca Mclaughlin-Eastham Broadcast Journalist, Moderator & Media Trainer, United Arab Emirates
Vincent O'Brien Director, ICC United Arab Emirates
Frédéric Ronal Vice-President, CCI Marseille Provence, France
Nicolas Uribe Rueda President, Bogota Chamber of Commerce, Colombia
Ted Souder Head of Industry - Retail, Google & Vice Chair of the Chicagoland Chamber of Commerce, United States
Vincent Subilia Director General, Geneva Chamber of Commerce, Switzerland
Kaveh Vessali Data & AI, and Smart Cities, PwC, United Arab Emirates
Wouter Van Gulck General Manager, Federation of Belgian Chambers of Commerce, Belgium
Date and venue

23-25 November 2021

Hybrid: Dubai (United Arab Emirates) and online 

Venue:
Madinat Jumeirah
Jumeirah Road, Umm Suqeim 3
Dubai, UAE

Travel info

We are pleased to inform you that Emirates Airline and flyDubai have proudly been selected as the travel partners for the #12WCC.

Emirates Group offers greater global connectivity through a wide variety of destinations choices that is set to reach 240 cities by 2022. Registered delegates can book their travel plans and use the below preferential rates on both the airlines websites.

Promotion code: EVE6CHA

Offer available through: 18 November 2021 – 30 November 2021

This code is only valid for registered #12WCC delegates travelling in Business or Economy Class. The discount does not include First Class travel. 

Accommodation

Hotel discounts

Discover our range of hotel offers, for every taste and budget, based on their proximity from our#12WCC venue.

Working language English

Interested in boosting brand awareness and adding value to your organisation? Whether you are looking to establish in new markets or further integrate into existing ones, #12WCC has the potential to connect you to over 1,000 influential individuals from key businesses and institutions.

For more information visit our dedicated page and contact sponsorship@iccwbo.org.

For further information, please contact: worldchamberscongress@iccwbo.org 

Organisers