ICC-VIAC : International Arbitration in the New Normal

23 Oct 2020

Online English
09:00 (CEST) | 14:00 (Hanoi time)

Before the COVID-19 Pandemic, the use of information technology (IT) has seen acceptance in arbitral process internationally and invaded various aspects of arbitration, for example, online filing, videoconferencing, case management websites. Jurisdictions like Singapore and mainland China, have introduced online litigation, putting to good use commonplace and less complex IT in traditional proceeding. In light of the realities of the COVID-19 world, amid strict border closure and quarantine, Online dispute resolution (ODR), partially or wholly, being interpreted with wide definition, is increasingly gathering a strong momentum.

Arbitration/Mediation users and service providers are forced to implement a solution that guarantees procedural effectiveness, cost efficiency and convenience, and if possible, renders work process with secured confidentiality and prompt justice. It becomes apparent that the frequency and sophistication of IT use has grown substantially. More virtual hearings are taking place, and less weight is given to confidentiality, security and data integrity. Instead, parties value the ease of accessibility and simplicity of use.

Experts have varying opinions on the promise and pitfalls of international arbitration in the ‘’New Normal’’; however, international arbitration, along with international trade, has been forever changed by the Pandemic. Analyzing and understanding the pressure to consider virtual dispute resolutions is the only way ADR can rise to the forefront and adjust to the post-COVID legal landscape.

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Vietnam International Arbitration Centre (VIAC) and ICC International Court of Arbitration jointly host the 2020 annual event with the introduction of IT advancement - a webinar on “International Arbitration in the New Normal – What To Expect and To Be Noted?”

14:00 – 14:10

Opening speech

Mr. Vu Anh Duong

14:10 – 14:50

Session 1: The introduction of IT in ADRs: what to expect in this ADRs’ new phase of development

Moderator: Ms. Summer Wei

Mr. Phan Trong Dat

Mr. Nguyen Trung Nam (Tony Nguyen) Ms. Chiann Bao,

14:50 – 15:10

Question & Answer

15:10 – 15:40

Session 2: Practice notes for arbitration and mediation users: Must-knows to mediate/arbitrate online

Moderator: Mr. Nguyen Manh Dzung

Mr. Dang Xuan Hop

Mr. Kevin Kim

15:40 – 16:00

Question & Answer

16:00 – 16:10


Mr. Nguyen Manh Dzung

Mr. Vu Anh Duong

Vice President cum Secretary General of Vietnam International Arbitration Centre (VIAC)

Mr. Phan Trong Dat

Vice Secretary General at Vietnam International Arbitration Centre (VIAC), Standing Deputy Director of Vietnam Mediation Centre (VMC)

Ms. Summer Wei

Senior Partner/Head of China Practice, Landing Law Vietnam Co., Ltd

Mr. Nguyen Trung Nam (Tony Nguyen)

Deputy Director of VMC, Arbitrator and Member of Science Council at VIAC, Founding Partner of EP Legal


Ms. Chiann Bao

Independent Arbitrator at Arbitration Chambers, Vice President at ICC International Court of Arbitration

Mr. Nguyen Manh Dzung

VIAC Listed Arbitrator, Managing Partner of Dzungsrt & Associates, Member of ICC International Court of Arbitration

Mr. Dang Xuan Hop

Chairman at HopDang’s Chamber, VIAC Listed Arbitrator

Mr. Kevin Kim

Partner, Peter & Kim Attorneys-at-Law

For further information, please contact:

Ms. Vera He

Executive Assistant



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